Inbound Call Center Solutions

Customer Support, Order Taking, Appointment Scheduling, Live Web Chat Support, Automated Messaging/IVR, BPO

Professional Call Center Solutions

Since 1994 leading companies across a variety of industries have trusted TeleContact Resource Services to handle their inbound customer contact needs. Our goal is to know your business inside and out in order to properly service clients, and effectively up-sell and cross-sell new business opportunities. From proven acquisition and retention programs, to innovative direct response solutions, our inbound call center services are customized to fit your unique business model. With proven experience across a wide array of industries, and a flexible business model, we offer best in-class solutions to companies regardless of the size and scope of the project.

Leading Technology

At TeleContact Resource Services we pair industry leading technology platforms with extensive product and service related training to show our clients efficient call handling times without sacrificing quality of service. Let our expert staff show you a lower cost per call, efficient tiered support, and professional customer care. Rest easy knowing our skills based routing technology will ensure that every call gets matched to the appropriate customer service representative. We even offer live chat and email response programs for companies seeking a more robust inbound marketing campaign.

Our suite of inbound solutions includes:

  • Customer Acquisition
  • Customer Care
  • Direct Response
  • Up-Sell/Cross-Sell Initiatives
  • Technical Support
  • Lead Pre-Qualification
  • Application Processing
  • Order Fulfillment & Tracking
  • Appointment Scheduling
  • Automated Messaging

Since 1994, TeleContact Resource Services has evolved into a multi-channel marketing firm, not only providing outbound telemarketing services, but also a complete suite of inbound call center services.

Marketing Analysis and Free Quote

Simply fill out the form below and let us call you to help you determine which marketing program is right for your company.

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**Outbound consumer calling is limited to your current client list and is used for cross-selling and up-selling opportunities only.

Questions? Call Us at 800-551-0567.

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About TeleContact Resource Services

Since 1994, TeleContact Resource Services has provided outbound telemarketing solutions for over 3,000 clients nationwide in over 50 different industries. We are a 100% United States operated outbound telemarketing call center located on the West Coast in Riverbank, CA. We provide many different services for our clients ranging from outbound telemarketing solutions, appointment setting, lead generation, and other marketing programs designed to help you grow your bottom line.

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